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NO CODE

I have a T-LOCK version 5 which I am trying to set up.  The readout window displays "No Code" when I scroll to see incoming calls and my incoming phone numbers do not show up on the device as well.  The outgoing numbers are displayed.  Any suggestions?


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No code should mean no numbers in list. What we could suggest you try first is to reset the call blocker. please see the instructions on this page http://help.hqtelecom.com/support/solutions/articles/5000575561-how-can-i-reset-clear-my-t-lock-call-blocker-s-memory-ies-can-i-start-from-scratch- if after doing that it still does not work please see these pages  http://help.hqtelecom.com/support/solutions/articles/5000004504-my-call-blocker-does-not-display-the-caller-id-information-on-incoming-calls and or http://help.hqtelecom.com/support/solutions/articles/5000004522-i-can-t-see-some-incoming-calls-displayed-in-the-call-blocker-s-lcd-display-

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