Help Desk

2 ways: 1) Online, your BLACKLIST shows all the numbers that have been blocked.  Remember that there are 2 types of numbers in the Blacklist: 1) Those that...

There are LEDs that light up on the UBlocker and also on the Phone Adapter. UBlocker WIFI -- The LED on the circuit board will usually show in GREEN when t...

First of all, you don't connect to 192.168.2.1, you browse to 192.168.2.1 using a browser in your PC or smartphone AFTER you have JOINed to the ublocker...

There are some key differences between Nomorobo and the Ultimate Call Blocker. 1) Ultimate Call Blocker features a Global Blacklist service managed by HQ...

Yes, you can block calls using any names e.g. "unavailable".

A simple way to block all these calls is adding the name "SPAM" to the Blacklist as a NAME filter.  This will block all calls that have the SPAM i...

Yes, if the UBlocker is turned OFF due to a power failure or if the Internet is down, there will be no call blocking (e.g, pass-through) until power is rest...

This issue seems to be linked to compatibility issues with secured (SSL) certificates on websites and some browser versions (e.g. Apple / Safari users).  Be...

Please follow these 3 troubleshooting steps: 1) The first step in troubleshooting this issue is to power cycle your UBlocker unit (this fixes most issu...

This yearly fee covers all hardware components that may get damaged such as the UBlocker, power adapter or phone adapter.  So, in case your device stops r...